The ADAC Ship’s Wheel rating
Since nautical tourism has evolved into an industry in its own right, public and private marina operators are competing for the patronage of boating enthusiasts.Since nautical tourism has evolved into an industry in its own right, public and private marina operators are competing for the patronage of boating enthusiasts. This audience possesses considerable buying power and is very discerning in terms of expectations.
Numerous marinas have opened or improved their range of services during recent years.The range of harbours covers the whole bandwidth from simple docks directly on a riverbank, without any supply facilities, to professionally outfitted, modern marinas. The latter offer the whole range of boat servicing as well as sanitary and wellness facilities and varied catering options. Plus, at many marinas you will find a varied range of leisure facilities for a recreational holiday.
Obviously, customers look for a good balance between affordable prices and comprehensive services and facilities. How then is the nautical tourist to tell whether a marina’s offerings are frugal or luxurious, poor or generous? Is there something like a common denominator allowing to make the value for money offered by the multitude of local marinas transparent?
A few countries and regions – or groups of marinas – have developed their own classification systems. Their ratings help skippers distinguish between simple and superior berthing options within the alliance or group. However, these commendable efforts at classification are limited to more or less small regions.
The ADAC marinas guide editors have made it their task to audit marinas across Europe on the basis of a uniform rating system. The ADAC marina classification uses two main categories – technical & service and catering, provisioning & leisure – to rate the levels of service offered by the marinas.
The ratings awarded for individual aspects within the two main categories are amalgamated and shown in an easy-to-read scale using ship’s wheel symbols: the greater the number of Ship’s Wheels awarded, the better and more varied is the level of service and the variety of facilities offered by that marina.
The assessment scale on which the classification is based is by no means a rigid and inflexible formula. The ADAC marinas guide editors document changes in the marina industry and adapts their rating scale on an ongoing basis. True to the motto “only change is permanent” many yesterday’s standards may seem sadly inadequate in only a few years’ time.
This category of services relates to the requirements and needs of the boats themselves in relation to the facilities offered by a marina. It is essential.
The technical & service ratings are awarded with particular care. A fuelling point, for instance, is a very important facility: Re-fuelling is absolutely crucial for motor boats and essential for most sailing boats.On occasion, more or less extensive repair may be necessary to complete a cruise. Our guide therefore documents the availability of a boatyard, motor service or sail maker. Boat chandlers are rated for the range of their offerings.Boat owners may be interested to know whether there is a boat crane or slip at the marina to help them launch their boat, or whether there is a parking facility for their trailer.
Another important aspect in this category is the availability of electricity and fresh water supply or disposal facilities (e.g. for the holding tank or hazardous waste). For a marina to achieve the highest score for “power supply”, all berths must be equipped with their own power supply. Another rating criterion is the clarity of information boards (weather and nautical information). The last rating criterion is sanitary facilities and their layout/equipment.
Catering, provisioning & leisure facilities are meant to make the tourists’ stay as comfortable as possible. The range of catering and provisioning options a crew will find in a harbour is a key aspect. The focus is on shopping opportunities for skippers looking to provision their boat, for instance in a small store or a supermarket. Food kiosks or restaurants where guests may find fortifying food and drink after a day’s adventures out on the water will earn the marina extra points.
Further aspects considered in the rating include leisure facilities on the marina grounds such as bicycle rental, barbecue grills, playgrounds or even babysitting staff for children. Where wellness facilities such as saunas, sunbeds or steam rooms are available or a beach is adjacent or nearby, this will earn further points.
For each category, the rating scale is made up of five levels or ship’s wheel symbols. The greater the number of the red Ship’s Wheels awarded, the better and more comprehensive are that marina’s services and facilities.
If a marina fails to score significantly in one of the categories, this is represented by non-colourised ship’s wheel symbols. Zero Ship’s Wheels means insufficient performance in the respective category. One ADAC marinas guide Ship’s Wheel is awarded where a limited, substandard level of services and/or facilities is provided. Two red Ship’s Wheels signify standard services and/or facilities. Three Ship’s Wheels are awarded to marinas providing superior levels of services and/or facilities. Four red Ship’s Wheels go to marinas providing comfort-level services and/or facilities in the respective category. The five Ship’s Wheels rating is awarded to marinas providing outstanding levels of services and/or facilities.
The number of colourised Ship’s Wheels shows you at a glance what to expect and helps you decide whether a marina meets your requirements.
Where a marina is listed without any rating, this marina was not visited and adequately audited by our inspectors.